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Alternatives to osTicket

Ordered by how much they overlap with osTicket, then by score.

4 alternatives

Alternatives, ranked

  1. Crisp

    Crisp is a customer support suite with a shared inbox, chat widget, AI chatbot, and a lightweight CRM.

    • Runs on more platforms
    • No shared features
    No dated release history published
    767 28.0 = Compare

  2. Help Scout

    Help Scout is a help desk platform offering a shared inbox, live chat, SMS, a knowledge base, and AI-assisted replies.

    • No shared features
    No dated release history published
    1063 24.0 = Compare

  3. Tidio

    Tidio is a customer service platform combining live chat, help desk ticketing, and the Lyro AI agent for automated replies.

    • No shared features
    No dated release history published
    1242 24.0 = Compare

  4. Zoho Desk

    Zoho Desk is a help desk platform for email ticketing, multichannel support, knowledge base, and workflow automation.

    • No shared features
    No dated release history published
    1273 24.0 = Compare