Help Scout
Help Scout is a help desk platform offering a shared inbox, live chat, SMS, a knowledge base, and AI-assisted replies.
Overview
Help Scout is a help desk platform offering a shared inbox, live chat, SMS, a knowledge base, and AI-assisted replies.
- Category
- Help desk · SaaS
- Platforms
- Web
- Pricing
- From $25 per month
- API
- No public API description
Release history
No dated release history publishedNo releases in the last 12 months.
What users say
No reviews yet
Ratings appear once verified reviews arrive. Until then the rank uses public signals only: release freshness and repository adoption.
Alternatives to Help Scout
See all alternativesCustomer engagement platform with a shared inbox for live chat, email, WhatsApp and social channels.
Web-based help desk and ticketing system handling email, chat, phone and social channels.
PHP support ticket system that routes inquiries from email, web forms and phone into one queue.
Crisp is a customer support suite with a shared inbox, chat widget, AI chatbot, and a lightweight CRM.