Alternatives to Freshdesk

Ordered by how much they overlap with Freshdesk, then by score.

Alternatives, ranked

  1. Chatwoot

    Customer engagement platform with a shared inbox for live chat, email, WhatsApp and social channels.

    • Released more recently
    • Higher score
    • Has a free plan
    • No shared features
    Updated 7 days ago
    118 82.0 = Compare
  2. Zammad

    Web-based help desk and ticketing system handling email, chat, phone and social channels.

    • Released more recently
    • Higher score
    • Has a free plan
    • No shared features
    Updated 31 days ago
    168 78.6 = Compare
  3. osTicket

    PHP support ticket system that routes inquiries from email, web forms and phone into one queue.

    • Released more recently
    • Higher score
    • Has a free plan
    • No shared features
    No release for 100 days
    201 70.7 = Compare