MySoftRank
Publish software Sign in

Alternatives to Freshdesk

Ordered by how much they overlap with Freshdesk, then by score.

4 alternatives

Alternatives, ranked

  1. Crisp

    Crisp is a customer support suite with a shared inbox, chat widget, AI chatbot, and a lightweight CRM.

    • Has a free plan
    • Runs on more platforms
    • No shared features
    No dated release history published
    460 0.0 = Compare

  2. Help Scout

    Help Scout is a help desk platform offering a shared inbox, live chat, SMS, a knowledge base, and AI-assisted replies.

    • Has a free plan
    • No shared features
    No dated release history published
    628 0.0 = Compare

  3. Tidio

    Tidio is a customer service platform combining live chat, help desk ticketing, and the Lyro AI agent for automated replies.

    • Has a free plan
    • No shared features
    No dated release history published
    1081 0.0 = Compare

  4. Zoho Desk

    Zoho Desk is a help desk platform for email ticketing, multichannel support, knowledge base, and workflow automation.

    • Has a free plan
    • No shared features
    No dated release history published
    1195 0.0 = Compare