Alternatives to Zoho Desk

Ordered by how much they overlap with Zoho Desk, then by score.

Alternatives, ranked

  1. Freshdesk

    Freshdesk is a Freshworks help desk platform for ticketing, shared inboxes, knowledge bases, and customer support portals.

    • No shared features
    No dated release history published
    575 0.0 = Compare
  2. Front

    Front is a customer operations platform unifying shared inboxes, ticketing, and omnichannel messaging with AI features.

    • No shared features
    No dated release history published
    577 0.0 = Compare
  3. Gorgias

    Gorgias is a help desk built for ecommerce, unifying email, chat, SMS, and social messages with an AI support agent.

    • No shared features
    No dated release history published
    611 0.0 = Compare
  4. HappyFox

    HappyFox is an omnichannel support platform offering a help desk, contact center, CRM, and IT service desk tools.

    • No shared features
    No dated release history published
    621 0.0 = Compare
  5. Intercom

    Intercom is a customer service platform combining a Fin AI agent with a shared inbox for support conversations.

    • No shared features
    No dated release history published
    669 0.0 = Compare
  6. Kustomer

    Kustomer is a customer experience platform combining omnichannel messaging, a CRM, and workflow automation for support teams.

    • No shared features
    No dated release history published
    704 0.0 = Compare
  7. LiveChat

    LiveChat is a customer communication platform offering live chat, ticketing, and AI-assisted customer service tools.

    • No shared features
    No dated release history published
    725 0.0 = Compare
  8. Octadesk

    Octadesk is a Brazilian customer service platform combining AI chat, a help desk, and omnichannel automation tools.

    • No shared features
    No dated release history published
    829 0.0 = Compare