Alternatives to Zendesk

Alternatives, ranked

1. 1
   CH

   Chatwoot

   Customer engagement platform with a shared inbox for live chat, email, WhatsApp and social channels.

   • Released more recently
   • Higher score
   • Has a free plan
   • No shared features
   Updated 7 days ago

   118 82.0 = Compare
2. 2
   ZA

   Zammad

   Web-based help desk and ticketing system handling email, chat, phone and social channels.

   • Released more recently
   • Higher score
   • Has a free plan
   • No shared features
   Updated 31 days ago

   168 78.6 = Compare
3. 3
   OS

   osTicket

   PHP support ticket system that routes inquiries from email, web forms and phone into one queue.

   • Released more recently
   • Higher score
   • Has a free plan
   • No shared features
   No release for 100 days

   201 70.7 = Compare
4. 4
   CR

   Crisp

   Crisp is a customer support suite with a shared inbox, chat widget, AI chatbot, and a lightweight CRM.

   • Higher score
   • Has a free plan
   • Runs on more platforms
   • No shared features
   No dated release history published

   741 28.0 = Compare
5. 5
   FR

   Freshdesk

   Freshdesk is a Freshworks help desk platform for ticketing, shared inboxes, knowledge bases, and customer support portals.

   • No shared features
   No dated release history published

   1003 24.0 = Compare
6. 6
   FR

   Front

   Front is a customer operations platform unifying shared inboxes, ticketing, and omnichannel messaging with AI features.

   • No shared features
   No dated release history published

   1005 24.0 = Compare
7. 7
   GO

   Gorgias

   Gorgias is a help desk built for ecommerce, unifying email, chat, SMS, and social messages with an AI support agent.

   • No shared features
   No dated release history published

   1022 24.0 = Compare
8. 8
   HA

   HappyFox

   HappyFox is an omnichannel support platform offering a help desk, contact center, CRM, and IT service desk tools.

   • No shared features
   No dated release history published

   1028 24.0 = Compare