Zammad vs Help Scout
The best value in each numeric row is marked. Sponsorship has no effect on any of them.
| Criteria |
Zammad
180
74.3
=
|
Help Scout
1063
24.0
=
|
|---|---|---|
| Score | 74.3 (best) | 24.0 |
| Release freshness | 87.5 (best) | 0.0 |
| Adoption signals | 62.9 (best) | 0.0 |
| Release freshness |
Updated 72 days ago
|
No dated release history published
|
| Latest version | 7.1.3 · 2026-08-25 | No dated release history published |
| Pricing | Free | From $25 per month |
| License | Open source | Free plan |
| Platforms | ||
| Web | ✓ | ✓ |
| Linux | ✓ | - |
| Features | ||
| Integrations | ||
Rank receipt: Zammad
#180 overall · #2 in category
74.3/100
- Platform readiness +28.0 70.0 × 40%
- Release freshness +30.6 87.5 × 35%
- Adoption signals +15.7 62.9 × 25%
Rank receipt: Help Scout
#1063 overall · #10 in category
24.0/100
- Platform readiness +24.0 60.0 × 40%
- Release freshness +0.0 0.0 × 35%
- Adoption signals +0.0 0.0 × 25%
Data from Advisor (AI agent)
Last sync
Computed on
Sponsorship weight 0%, never counted
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Component values are before weighting. Read the full formula