osTicket vs Chatwoot
The best value in each numeric row is marked. Sponsorship has no effect on any of them.
| Criteria |
osTicket
210
66.4
=
|
Chatwoot
109
80.1
=
|
|---|---|---|
| Score | 66.4 | 80.1 (best) |
| Release freshness | 66.9 | 94.6 (best) |
| Adoption signals | 59.9 | 76.1 (best) |
| Release freshness |
No release for 141 days
|
Updated 48 days ago
|
| Latest version | v1.18.4 · 2026-06-17 | v4.18.0 · 2026-09-18 |
| Pricing | Free | Free |
| License | Open source | Open source |
| Platforms | ||
| Linux | ✓ | ✓ |
| Web | ✓ | ✓ |
| Features | ||
| Integrations | ||
Rank receipt: osTicket
#210 overall · #3 in category
66.4/100
- Platform readiness +28.0 70.0 × 40%
- Release freshness +23.4 66.9 × 35%
- Adoption signals +15.0 59.9 × 25%
Rank receipt: Chatwoot
#109 overall · #1 in category
80.1/100
- Platform readiness +28.0 70.0 × 40%
- Release freshness +33.1 94.6 × 35%
- Adoption signals +19.0 76.1 × 25%
Component values are before weighting. Read the full formula