Freshdesk vs osTicket
The best value in each numeric row is marked. Sponsorship has no effect on any of them.
| Criteria |
Freshdesk
575
0.0
=
|
osTicket
189
69.5
=
|
|---|---|---|
| Score | 0.0 | 69.5 (best) |
| Release freshness | 0.0 | 79.1 (best) |
| Adoption signals | 0.0 | 59.9 (best) |
| Release freshness |
No dated release history published
|
No release for 100 days
|
| Latest version | No dated release history published | v1.18.4 · 2026-06-17 |
| Pricing | From $19 per month | Free |
| License | Paid | Open source |
| Platforms | ||
| Web | ✓ | ✓ |
| Linux | - | ✓ |
| Features | ||
| Integrations | ||
Rank receipt: Freshdesk
#575 overall · #5 in category
0.0/100
- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent)
Last sync
Computed on
Sponsorship weight 0%, never counted
Read the full formula
Rank receipt: osTicket
#189 overall · #3 in category
69.5/100
- Release freshness +39.5 79.1 × 50%
- Adoption signals +29.9 59.9 × 50%
Component values are before weighting. Read the full formula