Chatwoot vs Zammad
The best value in each numeric row is marked. Sponsorship has no effect on any of them.
| Criteria |
Chatwoot
109
80.1
=
|
Zammad
180
74.3
=
|
|---|---|---|
| Score | 80.1 (best) | 74.3 |
| Release freshness | 94.6 (best) | 87.5 |
| Adoption signals | 76.1 (best) | 62.9 |
| Release freshness |
Updated 48 days ago
|
Updated 72 days ago
|
| Latest version | v4.18.0 · 2026-09-18 | 7.1.3 · 2026-08-25 |
| Pricing | Free | Free |
| License | Open source | Open source |
| Platforms | ||
| Linux | ✓ | ✓ |
| Web | ✓ | ✓ |
| Features | ||
| Integrations | ||
Rank receipt: Chatwoot
#109 overall · #1 in category
80.1/100
- Platform readiness +28.0 70.0 × 40%
- Release freshness +33.1 94.6 × 35%
- Adoption signals +19.0 76.1 × 25%
Rank receipt: Zammad
#180 overall · #2 in category
74.3/100
- Platform readiness +28.0 70.0 × 40%
- Release freshness +30.6 87.5 × 35%
- Adoption signals +15.7 62.9 × 25%
Component values are before weighting. Read the full formula