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Chatwoot vs Zammad

The best value in each numeric row is marked. Sponsorship has no effect on any of them.

Comparison of Chatwoot vs Zammad
Criteria Chatwoot
79 88,0 =
Zammad
147 81,5 =
Score 88,0 (best) 81,5
Release freshness 100,0 100,0
Adoption signals 76,1 (best) 62,9
Release freshness
Updated 3 days ago
Updated 27 days ago
Latest version v4.18.0 · 2026-09-187.1.3 · 2026-08-25
Pricing FreeFree
License Open sourceOpen source
Platforms
Linux ✓ ✓
Web ✓ ✓
Features
Integrations
Rank receipt: Chatwoot
#79 overall · #1 in category
88,0/100
  1. Release freshness +50,0 100,0 × 50%
  2. Adoption signals +38,0 76,1 × 50%
Data from GitHub Last sync Computed on Sponsorship weight 0%, never counted Read the full formula
Rank receipt: Zammad
#147 overall · #2 in category
81,5/100
  1. Release freshness +50,0 100,0 × 50%
  2. Adoption signals +31,4 62,9 × 50%
Data from GitHub Last sync Computed on Sponsorship weight 0%, never counted Read the full formula

Component values are before weighting. Read the full formula