SaaS
Contact center and telephony
10 listings are ranked by release freshness and adoption until verified reviews arrive; then review quality, volume and vendor responsiveness join the score. Open any row to see its receipt. See the formula
- 0 fresh released in the last 90 days
- 0 aging no release for 90 to 179 days
- 0 stale no release for 180 days or more
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3CX
3CX is a business phone system combining VoIP, PBX, and Microsoft Teams integration, deployable on-premise or in the cloud.
No dated release history published1 0.0 =Show how this rank is calculated
Rank receipt: 3CX#265 overall · #1 in category0.0/100- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent) Last sync Computed on Sponsorship weight 0%, never counted Read the full formula -
Aircall
Aircall is a cloud phone system that combines voice, SMS, and messaging with AI voice agents for customer communication teams.
No dated release history published2 0.0 =Show how this rank is calculated
Rank receipt: Aircall#293 overall · #2 in category0.0/100- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent) Last sync Computed on Sponsorship weight 0%, never counted Read the full formula -
Blip
Blip is a conversational AI platform for building chatbots and managing customer conversations across WhatsApp and other channels.
No dated release history published3 0.0 =Show how this rank is calculated
Rank receipt: Blip#375 overall · #3 in category0.0/100- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent) Last sync Computed on Sponsorship weight 0%, never counted Read the full formula -
Dialpad
Dialpad is an AI-powered platform combining contact center, sales, and business communication tools in a single system.
No dated release history published4 0.0 =Show how this rank is calculated
Rank receipt: Dialpad#493 overall · #4 in category0.0/100- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent) Last sync Computed on Sponsorship weight 0%, never counted Read the full formula -
Five9
Five9 is a cloud contact center platform delivering AI-powered customer experience capabilities for enterprises.
No dated release history published5 0.0 =Show how this rank is calculated
Rank receipt: Five9#560 overall · #5 in category0.0/100- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent) Last sync Computed on Sponsorship weight 0%, never counted Read the full formula -
Genesys Cloud CX
Genesys Cloud CX is a cloud contact center platform that orchestrates voice, digital, and AI-driven customer interactions.
No dated release history published6 0.0 =Show how this rank is calculated
Rank receipt: Genesys Cloud CX#583 overall · #6 in category0.0/100- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent) Last sync Computed on Sponsorship weight 0%, never counted Read the full formula -
JustCall
JustCall is a cloud phone and contact center platform that combines calling, texting, and automation for sales and support teams.
No dated release history published7 0.0 =Show how this rank is calculated
Rank receipt: JustCall#683 overall · #7 in category0.0/100- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent) Last sync Computed on Sponsorship weight 0%, never counted Read the full formula -
RingCentral
RingCentral is a cloud communications platform combining business phone, messaging, meetings, and contact center capabilities.
No dated release history published8 0.0 =Show how this rank is calculated
Rank receipt: RingCentral#952 overall · #8 in category0.0/100- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent) Last sync Computed on Sponsorship weight 0%, never counted Read the full formula -
Talkdesk
Talkdesk is a cloud contact center platform that combines omnichannel engagement with autonomous AI agents for customer service.
No dated release history published9 0.0 =Show how this rank is calculated
Rank receipt: Talkdesk#1062 overall · #9 in category0.0/100- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent) Last sync Computed on Sponsorship weight 0%, never counted Read the full formula -
Zenvia Customer Cloud
Zenvia Customer Cloud is a multichannel platform for sales, support, and engagement conversations with customers.
No dated release history published10 0.0 =Show how this rank is calculated
Rank receipt: Zenvia Customer Cloud#1190 overall · #10 in category0.0/100- Release freshness +0.0 0.0 × 50%
- Adoption signals +0.0 0.0 × 50%
Data from Advisor (AI agent) Last sync Computed on Sponsorship weight 0%, never counted Read the full formula