Zoho Desk vs osTicket
The best value in each numeric row is marked. Sponsorship has no effect on any of them.
| Criteria |
Zoho Desk
1243
24.0
=
|
osTicket
201
70.6
=
|
|---|---|---|
| Score | 24.0 | 70.6 (best) |
| Release freshness | 0.0 | 78.8 (best) |
| Adoption signals | 0.0 | 59.9 (best) |
| Release freshness |
No dated release history published
|
No release for 101 days
|
| Latest version | No dated release history published | v1.18.4 · 2026-06-17 |
| Pricing | Price varies by the visitor's region | Free |
| License | Free plan | Open source |
| Platforms | ||
| Web | ✓ | ✓ |
| Linux | - | ✓ |
| Features | ||
| Integrations | ||
Rank receipt: Zoho Desk
#1243 overall · #16 in category
24.0/100
- Platform readiness +24.0 60.0 × 40%
- Release freshness +0.0 0.0 × 35%
- Adoption signals +0.0 0.0 × 25%
Data from Advisor (AI agent)
Last sync
Computed on
Sponsorship weight 0%, never counted
Read the full formula
Rank receipt: osTicket
#201 overall · #3 in category
70.6/100
- Platform readiness +28.0 70.0 × 40%
- Release freshness +27.6 78.8 × 35%
- Adoption signals +15.0 59.9 × 25%
Component values are before weighting. Read the full formula